Refund Policy
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may request a refund or exchange subject to the terms below.
Eligibility for Refunds
- Refund requests must be made within 14 days of receiving your order.
- The item must be unused, in its original packaging, and in the same condition that you received it.
- Proof of purchase is required for all refunds.
Non-Refundable Items
- Gift cards
- Downloadable software products
- Some health and personal care items
Refund Process
- To initiate a refund, please contact us with your order details.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Late or Missing Refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company; it may take some time before your refund is officially posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us.
Contact Us
If you have questions about our refund policy, please contact us.